At Casablanca Winery Inn, we are pleased to offer superior food, accommodations and service. Please take a moment to read some of our previous clients’ testimonials.
Just wanted to thank you and your staff for our wonderful Wedding on Sunday. Everyone and everything was just perfect. Marci and I were very pleased, as were our guests.
May 19, 2013
Amazing meal and the service was terrific - everyone had a great time. Thanks so much for making sure it all came together for us!
Jaci & family
Doell Rehearsal Dinner
May 18, 2013
I just wanted to drop you a note to thank you for all you did to make our Wedding a huge success. Everyone thought it was a perfect Wedding, so informal yet elegant and a whole lot of fun.
April 19, 2013
Thank you for a beautiful reception! You and your staff went above and beyond! We will keep coming back. Thank you!
Christine & Matthew Dopko
March 30, 2013
We are so very happy with everything on Saturday. The food was outstanding as was the service. We can't thank you enough for all you and your staff did to make this wedding so memorable and beautiful. All of our guests were very complimentary about the menu as well as the venue itself. I will certainly recommend Casablanca to all of my friends and acquaintances. All who attended Saturday were very impressed, including the Australian entourage.
Thank you again so much. It was a wonderful day and evening.
January 5, 2013
Everything was absolutely wonderful. She loved it and was so surprised, the entire event went so smoothly. We'll both remember the day forever.
The girls in the Spa and makeup were just amazing too. Reverent Sheldon gave a great renewal and I would recommend him to anyone.
You, the staff and the hotel are a true gem!
Singh Surprise Vow Renewal
December 22, 2012
Wow, where do I begin? We just had the best time ever! The whole day went so beautifully. Please send our huge Thank-you to Paul for such an amazing job. He went out of his way to make sure that each and every one of us had what we needed and some of what they didn't need. I'm sorry he and Kerry had their hands full at the bar for the night and they did an amazing job. We had an energetic bunch of bar flies they had to contend with, not to mention the pickier older bunch at dinner, that the staff handled so professionally.
Another huge thank-you goes out to the Chefs Steve and Al. Wow, what an amazing job. I never heard one bad thing. All fantastic. All my worries over the tenderloin were soon forgotten. Every dish that was not only served to Dom and me but to everyone was so fantastic. I just can't say enough. I am not kidding when everyone was raving over all the aspects of dinner, wine and desserts. Please thank the pastry chef for her beautiful cake. I didn't think anyone had room for more food and before you know it Dom had it cut up and served to the older bunch and presto...gone and enjoyed immensely.
Please thank all the wait staff for being so kind and gracious and wonderful. Also, to Kelly who did an amazing job. Again, everyone was so impressed. They loved it. Well, all I can say is wow again. You could not have met a happier bride and groom.
Thanks again to Paul for putting up with us again for breakfast.
Deb & Dom Maccarone
October 6, 2012
Just wanted to say thank you for all your help with our Wedding. It was the perfect day! We are so happy that we chose Casablanca - the venue, the food and the honeymoon suite were all amazing!
Thank you so much!
Katherine & Ian McLean
October 5, 2012
We just wanted to thank you and the staff there so much for helping us have an amazing day. You guys were wonderful and you went above and beyond anything that we could have expected.
Our server, Danielle, was really on top of things and even accommodated the strangest request. The Wedding really was more beautiful that I thought it could be and thank you again for everything.
Our guests are raving about the food and the service and how beautiful Casablanca is.
Hopefully, I will never have to plan another one of my weddings there again, but I am already trying to find a reason to plan another function there. :)
Thank you all again so much,
Shaina & Barry Charlton
October 5, 2012
To the Casablanca Staff,
We used your services the weekend of our Wedding. The girls and I stayed the night before and had a great time in the pool and in our amazing suite that was more than spacious.
On our Wedding day, the cleaning staff was awesome, working around the Wedding day festivities.
Thank you again for helping make our Wedding day go off without a hitch.
Brad & Kari Dedrick
September 22, 2012
Dear April, Lori and the Casablanca Staff,
We would just like to thank you for all the hard work you put into our special day. It was the most magical and perfect day. We couldn't have been happier and we appreciate everything you did to make it a dream come true.
Sonya & Chris Goulding
July 28, 2012
Thank you very much for making our Wedding day very special. Everyone LOVED the food. Everything went as planned and perfect. I am truly happy with everything you guys have done.
Grace & Danny
July 14, 2012
A special thank you for always being there and having an answer for me when Lori was absent. You must love your job completely because it definitely shows in your work.
Kelly & Mike Murray
July 8, 2012
Dear April & Casablanca Staff,
I just want to thank you for all of the help and support. I had such a beautiful and amazing Wedding. I could not see how the day could have gone any better. You made the planning part so easy for me and the service the day of was amazing! The Casablanca is such a beautiful place and the staff is beyond amazing. I would definitely recommend it to anyone that wants a beautiful Wedding.
Thank you so much for making my day so perfect!
Chris & Kellie
June 9, 2012
Wow, I don't even know where to start or how I can express our gratitude to you, Paul and Biljana for making our Wedding the most memorable day of our lives.
Biljana and all the staff at the Front Desk,
Thank you for your professionalism, your warmth, and for being so accommodating and so helpful to all our of guests. You made everyone's stay really enjoyable and gave the hotel such a boutique feel.
Thank you for assisting us with our Rehearsal night. Your patience (with our excited and talkative group) and dedication made our Ceremony stress free and flawless. Our Reception dinner was amazing. The service was impeccable. Our guests are still talking about the Cocktail Hour. The view was incredible and our guests just loved the appetizers. As for the Dinner at the Reception, Rishi and I are big foodies and everyone expects us to have a great meal. Well, you certainly delivered a 5 star meal. The beef tenderloin melted in our mouths. You really made us feel like royalty that night. I will be forever grateful.
From our first meeting right up until the end you were on top of your game. I have continued to tell people that I didn't need to hire a Wedding Planner because I had you. We owe you so much... Thank you for making our dream day perfect. We could not have asked for better service than what you provided. Any major or minor detail we asked of you, you handled quickly and professionally. The linens and chair covers were absolutely gorgeous. All of the guests continue to talk about how great the venue was and that this was possibly the best Wedding they ever attended. You gave us the best gift ever. You took our stress away and let us enjoy every moment of our Wedding. Thank you a million times!
Marie & Rishi Rooplal
June 2, 2012
The day was absolutely wonderful! I can't even begin to thank you enjoy! The day was quite a blur, it went by so very quickly! But everything was so wonderful and everyone said they had such a wonderful time. :)
Sinah & Chris
Saturday, May 12, 2012
I just wanted to thank you and the entire staff at the Casablanca Winery Inn for making my daughter Dena’s Wedding day very special. The start of the day from the Wedding service to the Reception was wonderful. The people who set up the Reception room did a great job, the head table and all the tables were beautiful.
A big thank you to the Chef, the meal was incredible. The Casablanca staff from the front desk, to the waitresses at Bogey’s were all very friendly, attentive and pleasant. April, you made this day easy for Dena as your help through the whole wedding planning was greatly appreciated.
Dena and David’s wedding day was one that we will not forget. Casablanca Winery Inn is definitely the place to have your Wedding service, Reception and Accommodations. People won’t be disappointed. Thank you again to all the staff.
May 4, 2012
Where do we even begin to express how magical our Wedding was, thanks to all of you! Each and every one of you went above and beyond to ensure our special day would be filled with magical moments to be cherished forever.
The extra care you took and the time you spent on every detail was evident as the time flowed smoothly. Thank you for allowing us to personalize our Wedding and for being flexible with our requests.
Thank you for making our dreams come true!
Christina & Robin
April 28, 2012
Chris and I just wanted to send a quick message to say Thank You for all your help and guidance. The Wedding went off without a hitch and everyone raved about the food and service.
Take care and once again, Thank You.
Trish & Chris Mason
First we would like to thank you for everything. Our wedding day/evening was so much fun. The venue was perfect and I will highly recommend it. Feedback from the guests was all positive. Peter was very helpful, professional and attentive; very easy to talk to.
Again thank you so much.
Lynn & Lionel Sewchand
November 11, 2011
Dear April and Staff,
We would like to thank you for making our Wedding day so special. We had such a lovely day and we want to thank you for all the hard work and kindness that you showed us, our family and friends. We truly enjoyed our Wedding day and our wonderful Bridal accommodations.
Peter & Celeste Stewart
November 5, 2012
You made our day extra, extra special - from the planning of our meals to setting up our room, to wine and strawberries. Our guests could not say enough about the service, being served as soon as they arrived, and being greeted with either beer or wine was awesome! You helping out with music was great and everyone had a great time dancing!
You really created Great Memories for us both.
Thank you so much!
Heather, Les & Family
October 21, 2011
Thank you very much. We were so thrilled with how everything went. The staff was wonderful, the food was excellent. We had nothing but positive comments from all our guests. We were so happy with how everything went and would absolutely recommend Casablanca Winery Inn to anyone, anytime. Please pass on our thanks to everyone involved.”
Lisa & Jim Heywood
October 14, 2011
Thank you so much for being a huge help in the wedding planning process and for taking the time to be with us for our special day. The venue was beautiful and perfect and we couldn't have asked for a better day. Thank the rest of the staff as well for all their help! We will send more pictures as soon as we can.
Stephanie & Mike Collier
October 7, 2011
Thank you for making our night so wonderful. Our family has not stopped talking about the night so much so that my Aunt and Uncle from Scotland are taking us to Casablanca Steak & Seafood for dinner tonight (we had booked another place before the wedding). I will send pictures soon... black jack worked out great!!!!
Alexis & Ron Kaine
September 24, 2011
We just wanted to extend our heartfelt thanks to you and all the staff at Casablanca. Without all your help and guidance, Alycia & Russ' Wedding would not have run as smoothly as it did. All the staff at Casablanca could not have been more courteous and professional. We did not hear one single complaint from any of the Wedding guests, with the exception of how hot it was in the washroom.
Please give an extra special thank you to the chef. The entire meal was phenomenal!! The chicken was moist and the beef melted in your mouth. I have never tasted beef as good as that. There was nothing but compliments from the guests about the meal.
We would not hesitate to highly recommend Casablanca to anyone looking for a venue.
Again, thank you very much for everything.
Sherry & Steve Smith
September 24, 2011
Thank you for making our Wedding the most fabulous day ever! You and your team created such a wonderful atmosphere that it exceeded all of our expectations. Every detail was taken care of for us - all we had to do was show up and enjoy the day and evening. Thank you again for everything.
Morlene & Chris Daly
Thanks again for all your help - the day was wonderful!
All the guests (along with Ben and I) thought that Casablanca did a wonderful job with everything (especially the food...it was better than what I expected!) and we will definitely be recommending you to our friends and family when looking for a wedding or social function location.
Lesley & Ben Clarke
Clark Roberts Wedding
September 10, 2011
Dear Sir or Madam,
Yesterday I had occasion to attend a Wedding at your location and I just want to mention how impressed I was with everything. I want to commend your staff - the service was excellent, the Chef is to be congratulated - the meal was delicious and served hot (which is not always the case), the beverage and wait staff were attentive and courteous. All in all a very enjoyable occasion.
I know people usually write to complain but I want to congratulate you all for a job very well done. I would certainly have no hesitation in recommending the Casablanca Winery Inn to any of my friends.
September 10, 2011
To the desk of Management:
My wife Cheryl & I have considerable experience in the arena of weddings. This
is our third married child. Over the years, we’ve attended over 100 functions and
receptions. This wedding went off with such a well organized flair that we thought
someone from Casablanca must have been watching everything the entire day.
From the moment we started our business relationship as parents of the Bride
making arrangements, to the final good byes after Sunday morning breakfast,
Staff made the wedding an enjoyable, effortless experience.
A very big thank you to April, Lori and your Chef -the food was incredibly good -
and to staff for your collective effort to make the wedding for our daughter Carissa
Mergiold (Ready) such a well run and enjoyable event.
The size of the Ballroom and the way it comfortably fit our 150 wedding party
made the evening so much more relaxing. There was more then enough room
for everything with lots of well decorated extra tables, a separate area for Photos
and evening food. Everyone commented on how much they enjoyed themselves.
“Casablanca’s facilities are first rate.” A perfect match for a wedding or large
venue . You should be very proud of what your hotel has to offer.
We would highly recommend Casablanca Winery & Inn and all that comes
together as an entertainment facility to anyone looking for a great place to have
a wedding or significant size venue. It is a very complete package with excellent
over night accommodations.
On behalf of the Merigold / Ready families, thank you for making our families
special day such a memorable event.
I would be pleased to discuss our experience with concerned potential clients.
Sincere best regards,
Archie A.D. Merigold B.Sc.
August 31, 2011
I support the letter my husband forwarded. Personnel at Casablanca went out of their way to make this event run smoothly as possible. Staff made every attempt to accomodate numerous special requests and requirements asked of them. Your front desk employees were very welcoming and repeatedly asked us how things were going and if they could help us in any way.
Thanks for all the effort that you all put into this occasion.
April and the Casablanca Team,
Thank you so much for all your hard work leading up to and on the day of our Wedding. You went above and beyond for us countless times to make our day that much more special.
We were so impressed with how beautiful everything was at the Reception and recognize how much work goes into creating the perfect Reception.
We can't thank you enough for giving us the perfect day.
Jamie and Deanna Earle
August 20, 2011
Just a note to thank you and all your staff at Casablanca for all you did to make Caroline & Ryan's Wedding their Perfect Day!
From the minute we met with you last Summer, you and your staff have been so helpful. Your guidance was very much appreciated.
I also want to thank all your staff for making my family comfortable during their stay for the Wedding. Kevin Lanteigne was wonderful. He went out of his way to help us and we can't thank him enough. Also Peter Buffa was great in keeping things moving very smoothly. A big thnaks to him as well!
In fact, all your staff at the Front Desk, the Spa and even the Maids were great.
Thanks again for all you did.
July 30, 2011
I would like to, once again, tell you how wonderful my daughter's wedding was. The staff of Casablanca Winery Inn did an exceptional job; from the planning stage with Lori, to the meetings with April to deal with all the details, to the setup of the room. The food was exceptional, we had several compliments that need to be passed on to your staff. Peter did a great job of ensuring that all was looked after to our satisfaction.
Your staff were all very professional and friendly and seemed to be enjoying the evening as much as I was.
Saturday, July 9, 2011
To view Lindsey and Brandt's Wedding Video, please click here.
I know its been a few months since the Wedding, but Marc and I just wanted to thank you again. We had an awesome experience planning our Wedding with Casablanca. You were always very helpful and quick to respond to my many questions. Your attentiveness made us comfortable and very happy that we had chosen Casablanca for our special day.
We also want to thank Peter. He was wonderful. We really enjoyed our menu tasting and meeting with him. He was so knowledgeable and gave us great suggestions for our reception. Also, his concern for us and our guests at the reception was very much appreciated.
The meal was very delicious! We got a lot of compliments about the chicken. The hall looked great and our guests had a great time.
We truly had a beautiful day and thank Casablanca for helping us create such a wonderful celebration.
Marc & Linda Charlebois
June 25, 2011
We cannot thank you enough for the amazing customer service and all your help through our Wedding planning this past Summer. The Wedding was beautiful and everything was wonderful! You and your staff went above and beyond in every detail, and gave us the day of our dreams.
Thanks so much!
Erica and Jeremy Gera
June 24, 2011
Bob and I would like to thank-you very, very much. You did an awesome job and Peter as well - I couldn't have done it without you guys. The food was awesome; everyone loved the beef tenderloin, well, everything. So thanks again. Thank Peter as well. We would recommend your services to anyone with high regards.
Bob and Maureen,
June 19, 2011
Thank you again for all you have done for Kevin and I!! We had such a beautiful day, we will never forget it. The food and service was amazing! Thank Peter again for all of us girls...they loved him! He was amazing! I can't say again how amazing you both were and what a beautiful place the Casablanca is.
Enza and Kevin
June 12, 2011
Thank you so much for assisting us with the most wonderful day of our lives. It was definitely all we wanted and more.
Thank you again for all that you and Peter did for us. It was truly wonderful.
May 28, 2011
Please know that I have no hesitation recommending your hotel to anyone. I have heard nothing but good reports from all the family and friends who spent any number of days at the Casablanca. They consistently received good service and staff was unfailingly polite. Louise is a blast; Nicole is awesome. The staff who served 20 of us for dinner in Bogey's on Friday night did a terrific job. Please give them my regards.
The luxury suite was a great meeting place for family and friends. Thank you to your staff for giving Cameron & Jacey late check-out on Sunday afternoon. The suite was very popular for get togethers, gift opening, re-connecting, reminiscing and recharging.
Just to recap, the wedding reception was a huge success. Your experience certainly helped in having the event go smoothly. Everything went beautifully!
Thank you again.
Steltman Post-Wedding Cocktail Reception
May 21, 2011
Lori, Peter & Casablanca Staff,
Thanks so much for everything you did to make our Wedding day so special!
Jennifer & Daniel Bonin
April 16, 2011
Thank-you for your expertise in helping me to arrange the rehearsal dinner - as I know from Rory and Jenn, only a small piece of the excellent service you provided in assisting and guiding them in their wedding and reception arrangements, right through to the very end of that day, a day that was perfect in every way. There was not so much as a hint of a glitch to put a damper on their infectious happiness that day. I can say with confidence that everyone had an exceptionally good time.
I do believe that the hotel staff also played a part in that overall "take home" impression: Peter's professional skill and expertise in his role, for example, was exemplary, as was Kevin's (front desk).
I would recommend, and already have recommended, Casablanca - and you, April, - to others.
With Thanks and Kindest Regards,
April 2, 2011
We had an amazing time as well! Throughout the evening and the next morning, I had countless Wedding guests come up to me to tell me know much they enjoyed the Wedding, from the Ceremony to Cocktail Reception to main Reception. They all loved the location, the food, the service... everything.
I want to extend my sincerest thanks for doing such a fantastic job hosting our Wedding at Casablanca! Please send a big thanks to Peter as well!
Thanks and all the best.
Rory and Jenn Capretta
April 2, 2011
I just wanted to send you a quick note to tell you how much we appreciated all of the work that your team did for us. You and Chelsea were wonderful and helped make our special day run smoothly. It was a special day for all of us and we had a wonderful time and our guests could not stop talking about how great everything was.
Thank you again. You made our special day come true.
Mr & Mrs Whitehall
September 5, 2010
Hi Lori ...... the only way I would describe our experience at the Casablanca is ..... just FANTASTIC !!!!!!
You were so very helpful with the planning and all from beginning to end .... the meal was just great !!!! Nothing but rave reviews from our guests ....
and PLEASE ... .... be sure to send a HUGE thank you to Chelsea, Vince & Di ...They were so attentive and made all our guests and us feel so relaxed and comfortable........also please thank the cooks... everything was just wonderful.
I will highly recommend the Casablanca to any one!!!
So thanks again to all. Will be by sometime for dinner again for sure ...
Barrie & Gill
August 23, 2010
I want to thank you for all your help with our wedding . We had a great time and loved every minute of it. Everything worked out perfect!! Everyone was so nice and the food , the room was perfect.
Thanks again for everything !!!!
Steve and Leigh Petch
July 24, 2010
I can't say enough how much we thoroughly enjoyed every minute of the wedding planning and the wedding day. You and your staff were excellent!!!!!
Thanks again for the magical day...
Kelly & John Bissette
January 2, 2010
Lori and all the supporting staff at Casablanca,
Thank you for guiding us through the arrangements and preparations for our Wedding. Everyone was fantastic to Danny and me, and to our families. And it is certainly noteworthy to mention the food - it was FANTASTIC and SUPERB and loved by everyone (literally!). Thank you!
Danny & Kim Benjamin
December 30, 2009
Lori and the Casablanca Team,
Thank you so much for your help coordinating our perfect Wedding. We received many compliments on the venue, food and hotel throughout the night. It was a day we will always cherish.
Dave & Chrissy Firth-Eagland
December 19, 2009
Dearest Gloria, Lori, Camille & Casablanca Winery Inn Staff,
Thank you ALL for a wonderful job making our special day and the whole process leading up to that day a pleasant experience. Our guests, family and friends cannot stop talking about how great a day it was. My dreams came true!
Love Gabriella and Christopher Kowalewski
October 31, 2009
Darryl and I just wanted to Thank You for all your help with the planning leading up to our Wedding. You really made things easy for us! We had a fantastic day and everything ran flawlessly at the Reception. We received nothing but compliments about the hotel, the reception and the food and we were extremely happy with everything. Please pass on our Thanks to Camille as well - she did a great job keeping things running smoothly on the evening of our Wedding.
Jennifer Jones & Darryl Wolfe
October 3, 2009
Dear Lori & all Casablanca Staff,
Our Wedding was truly a perfect day and was a big hit with everybody there! We've received so many compliments on the food, service and the venue that we must pass on to you and the staff. We can't say enough about how thankful we are and we will recommend Casablanca to anyone we know that has an upcoming event.
All the best,
Steve & Melissa Wade
August 29, 2009
Dear Lori, Camille, Carissa & Kevin,
I am writing this letter to thank you for everything you did to make our day a very special one. Thank you Lori, Camille, Carissa & Kevin (at Front Desk). You were all amazing! You were all very kind and willing to help us in every way you could. Thank you!
The receiving table was admired by everyone. The servers were very efficient and kind. Many guests commented on how beautiful the presentation of the food was. They also commented on the fresh and tasty meal.
Many thanks to you all for answering our many questions with care and love. Your hard work contributed to this day being unforgettable.
We will highly recommend your facility and your services to everyone.
Thank you again and may God Bless you all always!
Maria & Rosa Italiano
Bridal Shower - May 24, 2009
I just wanted to Thank You for all your help with my daughter's Bridal Shower. The Ballroom looked wonderful and the food was great. All of my guests were very impressed with the venue and commented on how easy it was to reach from the highway as they were either from Toronto or Niagara.
The day was a great success and I Thank You for all your attention to detail and assisting me with all my requests.
August 30, 2009
The wedding was a great success and we are so pleased. Sandie and I were so grateful for the help and assistance from April, Gloria, and Camille throughout the day and evening - amazing .. many positive comments were received about the Hotel property, the rooms, the food at wedding and in restaurants for the folks that stayed there ..we had people say to us that they will definitely consider staying or using the Hotel for other events.
Please pass on our Thanks to the ladies.
Mike & Sandie Thomson
August 8, 2009
We cannot thank you and your staff enough for the smooth running of all our events at the Casablanca. Camille made sure everything was to our satisfaction on both the Saturday and Friday night before. We would highly recommend your facility for any special occasion. Thank you again for all you did to make our son and daughter-in-law's wedding a fabulous celebration.
Joan & Don Sephton
August 8, 2009
I am going to be sending you an official 'Thank You' card but could not
wait to tell you and your staff that your service went above and beyond our
expectations on Saturday, not to mention the whole weekend. Our wedding
could not have gone any better or been more magical. From our arrival on
Friday to our rehearsal and dinner, meeting with Camille on Friday night
right through to all day Saturday between Janica at Reception organizing
all appointments as people came and went with deliveries to the ceremony, to the
dinner and reception.
The service was TOP NOTCH! The food was amazing and Camille went above and
beyond with service assisting us with getting things together Friday night
and running over the dinner and reception plans with speeches outlines, etc., to
an amazing service staff throughout dinner Saturday night and staying with
us till the very end and back in there bright and early on Sunday to prepare
for the shower that was happening there in the afternoon. She is amazing
at what she does!
Everyone that we have spoke with were very impressed with your facility,
the hospitality, the food and had a fabulous time!
Thank You from the bottom of both Renzo's and my hearts for making our day as
stress free, romantic and magical as it was. Please pass on our 'THANK YOUs'
to Camille's service staff, as well as all the staff at the Reception Desk
that were extremely pleasant and helpful all weekend, as well as Housekeeping
Services for their attention to detail to beautiful clean rooms and for
finding us to give us my mother-in-law's set of pearls that she had left
behind on the table in her room when packing to leave on Sunday.
Lori, it has been a real pleasure working with you the past 7 months in
preparation for our big day that came and went by so quickly. Thank You for
making our day perfect and truly special.
We are truly blessed and thankful that we decided on the Casablanca Winery
Inn because it was the most perfect spot for our wedding and to share in our
celebration with our families and friends.
Amanda & Renzo Locatelli
July 18, 2009
Many, many thanks for all of your kindness. Thanks for the tips, advice and for always just being a phone call away. You're the best April, and I feel very lucky to have had the pleasure to do all this through you. I would have never come through without you. We are very grateful and wanted you to know.
Wendy Wontner & Wally Dzoutzidis
July 16, 2009
Our daughter Jennifer’s wedding reception was held at the Casablanca Winery Inn on May 2, 2009.
I wanted to let you know how professional your team is at Casablanca. From Lori Alexander to your staff at the front desk, our guests were treated with courtesy and enthusiasm, in that we felt we were the only wedding they were working on. Nothing was overlooked; the room and food were excellent, including your guest rooms. On the day of the wedding, we went down for breakfast and the bride was quite nervous and did not sleep that night. Her maid of honour asked for some cucumbers for the bride’s eyes and the waitress brought them to her with a smile. That may sound like a small thing, but it impressed me.
May 2, 2009
Dear Ms. Alexander:
We have within the last few weeks met with your delightful employee Carissa. Regrettably, most people get in touch with a supervisor when the services provided were not acceptable. However, it is always a nice gesture to compliment individuals who have done an exceptional job; which was the case with Carissa.
Upon our first meeting with her, we were unsure of which place to choose to hold our wedding dinner reception. As a matter of fact, we had planned to check out other options. This soon changed after our consultation with Carissa. We didn't have to ask many questions since she provided all of our answers in a caring manner. Obviously, we felt at ease dealing with her since we now have booked our reception at the Casablanca on August 28th.
We are sure that the above does not come as a surprise to you. Carissa is definitely a great asset to her place of work
David Sandham and Anne Cassar
Upcoming Wedding in August 2009
We really wanted to thank you for setting up such a lovely dinner for our menu tasting. It was a great experience. We would also like to express how great our Chef and Server were for the evening. It only further enhanced the evening with their impeccable service.
Melissa DiLullo & Steve Wade
Upcoming Wedding in August 2009
As future mother-in-law of Laura Mastracci, I would absolutely like to thank you for a wonderful experience with our Bridal Shower on Friday night. There were non-stop compliments regarding the hotel and ballroom.
Afterwards, our guests made it clear how delicious the meal was, the service was excellent and the support staff, Camille, was so pleasant, warm and efficient. The evening was a total success and the congratulatory phone calls the next day were a testament to the enjoyment of all.
BUT, there is no question in my mind that you have a jewel in Lori. From the booking of the event back in July 2008 to the day of May 1st, 2009, it has been an absolute pleasure dealing with Lori. She is knowledgeable, efficient, supportive and so warm and approachable. I was always comfortable making requests and asking questions and because of Lori, Carla and I were able to give her the bridal shower she wanted. You have a wonderful group of people there and it will be a pleasure to return for future functions
We were very pleased with everything and received a lot of compliments on the event. Lori was a pleasure to deal with and this was one of the best experiences we’ve ever had. Camille was also excellent and took care of all our needs. We will not hesitate to recommend Casablanca Winery Inn for their service and quality of food.
Phil and I would like to thank you for making our wedding day stress-free. You did a fantastic job and we really appreciate it. The Casablanca is a great place to have a wedding and all of our guests had only good things to say about the venue. Thanks again for everything!
Debby and Phil Holden
Thank you so much for all of your support and efforts to make sure our special day was perfect!
Andrew & Jessica Hale
We cannot thank you enough for everything you did to help make our Wedding day perfect! We enjoyed the day so much, the food and service was excellent. Thank you so much for an amazing wedding – you were so great!
Laura & Kyle McKeown
The wedding went beautifully. Many guests remarked how great the venue was and were really appreciative that they could book guest rooms. All of your staff was amazing from the banquet, lounge, front desk… I can't say enough good things about them.
Barb Hall-Jarvis & Jeff Wilson
Colin and I would like to thank you for a great wedding reception. It was such a positive experience from start to finish. The restaurant looked wonderful that night and the guests all raved about the food. We loved the pianist too! The restaurant staff were very attentive and friendly. We were pleased with the service and food. We plan on coming back for our first anniversary or sooner! Once again, thank you Lori for making our day so perfect!
Colin & Nora Girotti
Just a quick thank you so much on behalf of the Cliffe & Bonilla families! You are a gem! and the entire staff at the Casablanca is marvellous. Your help in the planning of Shannon & Alfredo's wedding was great and you were so willing to "drop it and run" when we needed you for the last minute things as well. Please also pass on our thanks to the fellow who was at the front desk at 2:30 a.m. and got them into a cab when the Transportation Service screwed up on the transportation to the airport for their honeymoon. He saved the day!
There was such a feeling of home there - people actually knew our names and why we were there and we had just a small affair compared to the many functions your facility handles - that means a lot!
The serving staff was great, the food was amazing and we all had a wonderful time! Shannon & Alfredo had the day they both wanted and were very happy with how smoothly everything went.
It's difficult to put into words how much that means to parents when they had always expected a small town wedding "at home" and then had such a wonderful experience with their family and some friends "away". Wedding days are a lot like Christmas - months of planning, lots of details to iron out, all kinds of anticipation, last minute surprises and then in the blink of an eye it's over - but the memories live on forever, so again, thank you so much for your help in making our little girl's dreams come true!
Susan & Barry Cliffe
Peter and I want to thank you for all your help and the staff’s help in hosting our wedding. Everything was wonderful and we had a number of compliments in regards to the venue.
Heather Pearce & Peter Christoff
Lori & The Staff at Casablanca,
We wanted to thank you for your outstanding service leading up to and on our special rainy day adventure. Everything was perfect! Everyone was wonderful, helpful and friendly. We will always remember you!
Jody & Sara Franz
Thank you to both yourself as well as the Casablanca staff for making our day so special – and stress free! You all did an amazing job!
Jenn & Graeme Brooker
Thank you again for everything. The wedding was amazing – we couldn’t have asked for more.
Marcie & Norm Young
Lori, Camille & Staff,
Thank you so much for making our wedding day all we could ever dream of! Everything was so relaxed and so easy - it felt too good to be true!
Thank you so much for everything – it was perfect and our guests could not get over just how beautiful everything looked and how wonderful the staff was! Hope to see you soon – as we are all addicted to the food now
Audra & David Jacombs
Please thank the Casablanca staff for their thoughtfulness and professional conduct. Angelica did a wonderful job with the decorations. April, we would like to send a special thanks to you for all your hard work. I received my dream wedding that I’ve thought about since I was a little girl.
Again, thank you very much.
Karen & Lloyd Lawrence
Thank you very much for all your valuable assistance with our son’s recent wedding. Everything was just beautiful, from the set up for the ceremony to the wonderful meal we enjoyed in the evening.
We cannot say enough praise for your staff who, when we needed help, cheerfully gave it. Your Banquet Manager, with her wonderful ability to pull heaven from chaos, is a most valuable asset to your facility.
As well and most certainly not the last or the least, are the talented staff in the kitchen, whose efforts were praised by everyone that evening.
Again, our most sincere “Thank You!
Marilyn & Bill Nevills
I just wanted to take the time to thank you for your services on September 2nd. We were very impressed with all your staff and services. Our guests raved about everything from the accommodations and hall to the service and meal and stated that "it was the best wedding they had ever been to". If we had to do it all over again, we would not change one thing and we will be sure to recommend you to everyone we talk to.
Please ensure you forward our thanks and appreciation to all the catering staff and to the Chef and Kitchen Staff for the excellent meal. Also, to the restaurant staff for our rehearsal dinner and to the front desk and hotel employees.
Once again, we thank you so much for making our wedding as special as it turned out to be.
Lyne & Bill Eisnor
Camille & Lori,
Thank you for all your hard work and preparation. It made for a most memorable and worry-free day. We are deeply grateful.
Thank you again,
Deanne & Jeff Wein
We have now had time to both recover and reflect on the wedding reception held at Casablanca Winery Inn this past Saturday. It was from our perspective a wonderful event in every respect. There were, of course, many parts of the reception that made it special for us, but there are a few people who stand out in the contributions they made to the day.
Your Wedding Consultant and Banquet Manager are two persons from the Casablanca Winery Inn who stand out. Your Wedding Consultant assisted us in the planning of the event. We found her to be pleasant to deal with, available at times convenient to our schedules and very helpful in planning for the event.
Your Banquet Manager really stands out for us as the person who made the reception at Casablanca wonderful. From setting the tables in the late morning to the clean up at the end of the night, she did an outstanding job. From a venue perspective, she really made the reception the great event that it was. She created a very cozy environment in her set up of the room. She was very attentive to our needs and those of our guests. She has, in our opinion, mastered the art of customer service.
Finally, the food served during the course of the evening was wonderful. I am not sure who did the cooking, but we had many compliments on both the presentation and excellence of the food.
In closing, we were very satisfied with the service we received from the Casablanca Winery Inn. You exceeded all our expectations and really did make the reception a wonderful event and memory for our family. Please accept our compliments for a job well done.
Brian & Nanda Verheul
I have been meaning to write to you to let you know that the Bridal Shower Brunch I held for my daughter on Saturday, October 22nd was enjoyed by all. I would like to mention that your staff assisted me with a smile at all times and alleviated all fears I had about the event. They were heaven sent and accommodating in every way. Every detail was met.
I would also like to mention that our server for the event was more than competent in her job. She was friendly and helpful to all in attendance. What a lovely lady! Very personable.
You have great employees there and I wanted to let you know they did a fabulous job. I must also mention that the food was very good, well presented and received a lot of compliments. What a lovely bunch of people you have working at Casablanca Winery Inn catering.
All in all, I believe there were 28 people that went away from the event with very positive thoughts about Casablanca Winery Inn and its catering facilities and staff.
Alana M. Smith
I just wanted to let you all know that our wedding was an absolute total success in spite of the constant rain that fell all day long.
Our plan "B" to take the pictures at Casablanca Winery Inn was fulfilled in great style and the few pictures that I have seen already are outstanding with the staircase setting.
Our guests RAVED about the absolutely excellent dinner, no matter who we talked to and what selection they made, they were all superb. The Wait Staff were outstanding as well. They were fast, efficient and thorough, but at the same time, very, very pleasant. The Ballroom looked Spectacular and was the setting for what has been said was the "Best Wedding Party Ever".
Our out-of-town guests were, without exception, very impressed with their Rooms at the Inn and many of them really enjoyed being able to gather right there for breakfast the next morning.
It's not an easy task putting a wedding together so that it turns out as well as ours did, and we know that it was due, not in a small way, to your Diligence and Co-operation and attention to detail.
We thank you very much for your professionalism and conscientious effort. You were great. Thanks so very much for a Wonderful Wedding Reception.
Wayne and Jill
Jason and I wanted to write you a quick letter to thank you so much for everything that you and the entire staff at the Casablanca Winery Inn did to ensure that our wedding day was an outstanding success!
Everyone was so courteous to guests who were booking rooms ahead of time and we had absolutely no problems whatsoever with people not getting rooms – all of the comments we heard before and after were very positive – the rooms were clean and ready on-time, they were spacious and comfortable.
The staff at the Inn were so helpful during the set-up – the tables and chairs were arranged perfectly, as were the gift tables, DJ table, altar and so on – everything was set-up perfectly so we could come in and get the decorations and flowers all set. I was totally at ease during the entire day thanks to the help that the Casablanca crew gave us throughout the day and evening!
The food and reception service was fantastic – both the dinner and the breakfast the next morning downstairs. It was so nice to be able to have the wedding ceremony and the reception in the same place – and then to be able to meet-up with family and friends the next morning downstairs was the icing on the cake!
We can’t say enough about the Casablanca Winery Inn and the service we received – we have recommended the facility to friends for so many reasons, from the assistance you and your team have us in choosing the linens, food, wine and layout of the room, to the service everyone enjoyed with the rooms to the fantastic wedding event itself which went-off without a hitch – an unforgettable evening that everyone is still talking about to this day!
To the staff at the Casablanca Winery Inn, many thanks from Jason, myself and our families for making our wedding a fantastic success!! We had so much fun throughout the process from the planning to the night of – you don’t hear brides say that too often do you? That in itself is a tribute to you and your team!
Thanks again for everything and we’ll keep in touch,
Jennifer & Jason