In particular, Casablanca Winery Inn is committed to complying with all applicable data privacy regulations, including the European Community Directive on Data Protection, commonly referred to as the "EU Privacy Directive" and
Casablanca Winery Inn maintains a centralized reservations system and a worldwide accessible website which is intended to help Casablanca Winery Inn conduct business and to facilitate the operation and maintenance of a central reservations system.
Casablanca Winery Inn may collect certain personal information from and about individuals which can be identified with such specific individual, including without limitation, contact and payment information ("Personal Information") about customers who wish to stay or make reservations at Casablanca Winery Inn. Direct customers shall hereinafter collectively be referred to as "Travelers". Personal Information about Travelers may be collected through our website, by our call center or may be passed on to us by Affiliates or other third parties. Personal Information about Travelers is collected so that Travelers can make reservations at Casablanca Winery Inn and so that Casablanca Winery Inn can receive and have updated reservation information about Travelers who wish to stay at Casablanca Winery Inn. Some of a Traveler's Personal Information (such as a credit card number) may be stored to facilitate the making of future reservations by such Traveler. Only that Personal Information which is reasonably required to facilitate travel reservations is collected and shared between Casablanca Winery Inn and Affiliates as outlined above.
Casablanca Winery Inn may send marketing information about Casablanca Winery Inn as well as marketing information about offers or information about third party products and services to Travelers based upon the Personal Information Casablanca Winery Inn has collected for such Travelers.
Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Casablanca Winery Inn or to others. We may also disclose your personally identifiable information when we believe the law requires it.
Casablanca Winery Inn takes special care to protect the safety and privacy of children. Our web site is a general audience site. We do not permit anyone under the age of 13 to register with us or make hotel reservations. We also do not send email correspondence to anyone who tells us that they are under the age of 13.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
If you do not wish for your Personal Information to be disclosed to any third parties, besides Casablanca Winery Inn, please let us know. Within a reasonable time after receiving your request to not distribute your Personal Information to such third parties, we will cease any distribution to such third parties. Please be aware that if you choose to not have your Personal Information distributed to such third parties, then we may not be able to provide all of the available services to you or such services may not be delivered as quickly.
3. Sensitive Information
Casablanca Winery Inn will only collect sensitive Personal Information related to your health if you submit such type of Personal Information and such sensitive Personal Information will only be used by Casablanca Winery Inn in order to allow us to help you obtain special accommodations or other health related benefits at Casablanca Winery Inn. This type of Personal Information will be submitted to Casablanca Winery Inn and Affiliates only if necessary for us to facilitate the reservation of a room at Casablanca Winery Inn which will help meet your health needs. If you do not want us to collect and use such type of Personal Information, please do not submit such type of Personal Information to us.
4. Onward Transfer
Please note that our descriptions of our activities under the "Notice" and "Choice" principles above describe certain transfers of Personal Information that Casablanca Winery Inn will be making to third parties.
6. Dispute Resolution
All Travelers who submit Personal Information to Casablanca Winery Inn and who feel that Casablanca Winery Inn has mishandled their Personal Information in violation of PIPEDA ("Disputing Party") should contact Casablanca Winery Inn through its Customer Relations department with a written description of their complaint. After receiving such written description, a representative from Casablanca Winery Inn's Customer Relations department will contact the Disputing Party to set up a time and manner to discuss the Disputing Party's complaint. Casablanca Winery Inn is interested in addressing all legitimate complaints about its adherence to PIPEDA, and believes that a Disputing Party and Casablanca Winery Inn should make a good faith effort to engage in communications to work out or settle any of a Disputing Party's complaints. If these good faith efforts fail to resolve the dispute, then the Disputing Party shall have the opportunity to make use of an independent, dispute resolution procedure.
A Disputing Party and Casablanca Winery Inn may agree to use an independent dispute resolution body or procedure to resolve disputes about Casablanca Winery Inn's compliance with PIPEDA upon mutual written agreement of both parties.
If it is determined by an independent dispute resolution body or procedure that Casablanca Winery Inn has engaged in behavior not in compliance with the requirements of PIPEDA, Casablanca Winery Inn may be ordered to engage in actions necessary to reverse or correct any actions taken by Casablanca Winery Inn which were in violation of PIPEDA and which were harmful to the Disputing Party. Casablanca Winery Inn may also be required to take all actions deemed necessary for Casablanca Winery Inn to be in compliance with PIPEDA in the future.
8. Links to Third Party Sites
Last updated: August 30, 2006
CONTACTING CASABLANCA WINERY INN IF YOU HAVE QUESTIONS OR COMMENTS
If you have any questions or comments about the manner in which we use or share your Personal Information, please contact our customer relations department.
Casablanca Winery Inn
4 Windward Drive
Toll Free: 1.877.446.5746