Testimonials

At Casablanca Winery Inn, we are pleased to offer superior food, accommodations and service. Please take a moment to read some of our previous clients’ corporate and social event testimonials.

Hello Lori & Kevin,

We just wanted to send our thanks to you and your staff for the lovely Dinner that we had at the Casablanca Winery Inn.  Everything was great, everyone complimented us on the dinner and staff, the evening was great.  

Thank you,

Janet Campbell
Ronald. G. Kielstra
December 11, 2009




Dear Kevin,

We could not have been happier with the arrangements and the treatment we received from the staff at the Casablanca. Everyone from your Front Desk Staff to Camille, your Banquet Manager who went the extra mile to ensure that we were accommodated.

We have now held two Christmas Dinners and Dances at the Casablanca and would be hard pressed to find a better venue. 

Clare Short & Ron Radkowiec
Probus Club of Grimsby
December 2009


Good Morning ladies!

I just wanted to say how much we enjoyed our evening on Thursday.  The buffet was excellent – the best we’ve had yet.  The food selection was great, and the quality of the food was top notch (and the hand-carved turkey was delicious).  We thought the service was excellent as well.

Thank you again for your excellent service.  Merry Christmas to all of you!

Diane Hope

CLAC
December 2009

Gloria,

From the staff of King-Reed & Associates (Hamilton Branch), we wanted to thank your staff at Casablanca Winery Inn for the fantastic time we had at our Christmas Party.  The food was amazing and the service could not have been better. We have no regrets choosing Casablanca Winery Inn and highly recommend the Inn to friends and family. 

Seasons Greetings To All,

Barbara Landman – Office Administrator
King-Reed & Associates - Hamilton Branch
November 2009


Hi Kevin, 

Everything on Saturday was great.  We had a wonderful time (hope some weren't too loud), the food was fantastic, the staff here all enjoyed what they ordered. Appetizers were great and plentiful.  Your staff did a fabulous job and were very accommodating.  We hope to deal with you again in the future.  The location is great - nice and close for everyone.  Thanks again for making our Christmas party a success. Please thank Lori and Michelle for all their help.

 

Thanks again,

Barb
PJ Macs - November 2009


Hi Lori & April,

 

We had a fantastic meeting yesterday!!!  Thank you for all of your help.  Our Senior Leadership Team was very impressed and all commented on your beautiful hotel!  I was proud to bring them there.

Please extend my thanks to both banquet assistants for me as well…they were terrific! 

Sandra DelFiacco
Home Depot - November 2009


Hi April,

The evening was a success. The dinner was excellent. Thanks again for all your help. It helped to make the evening memorable for the guest of honour!

Joanne Stokes-Hudson
Greif, Inc.
June 18, 2009


 

Hi Lori,

I would like to pass on our thanks to you and your staff.  I have heard nothing but positive things from everyone who attended and as I'm sure you can imagine, it's not easy to please over 70 people.  Everyone was just thrilled with the food, the accommodations and most especially the staff.  An extra thanks to Linda, who I had to ask on Friday morning if she ever went home!  I must also mention that I went through the entire 7 page bill and there was not one discrepancy so needless to say I was thrilled about that too!

I heard our President mention several times how happy he was and to make sure that we put you guys on our list - the list being a short one of acceptable venues for our Summer Staff meeting. We've outgrown one and I assured Steve that the Casablanca would definitely take its place.

When I mentioned how well things went to the office manager of our "sister" company, Ontario Mutual Insurance Association, she also asked for your contact information so I will gladly pass that on as well.

Thanks again,

Shannon Simpson
Farm Mutual Reinsurance Plan Inc.
June 3-5, 2009
 

 

Dear Carissa and Kevin:

Our reunion, held last weekend at the Casablanca, was a huge success and all attendees had a wonderful time.  Your  staff was accommodating and pleasant, (special thanks to Camille). Vintages and the Cellar Room were perfect for our needs and the food was outstanding.  I really appreciated that your Chef personally oversaw all aspects of the meals.  As someone who has planned large and small events nationally for many years, I can assure you that your hotel shines in my eyes.

Please thank everyone involved for a job well done.

Sincerely,

Barbara Hayhow
Retired Hamilton Nurses Reunion
June 5-6, 2009

Hi Kevin and Lori,

I just wanted to send a note to thank you and your staff for a GREAT weekend!  All of the ladies enjoyed themselves immensely and all were very impressed with your hotel.  They were particularly pleased with the great service from all the staff we encountered.  Lori, you were a pleasure to deal with and made our task of organizing this weekend so much easier.  Kevin, you and your front desk crew were very friendly, efficient and quite fun to deal with - which the ladies particularly enjoyed.  Christina and Joe were excellent servers and we enjoyed our meals more because of their attention and friendliness to all of us.  Please thank them all for us.

Thank you again for making our 5th Annual Women's Mystery Weekend a huge success!

Bev Galati
May 22-24, 2009 


Dear Lori & Kevin,

I would like to thank both of you for all your help in making our Mystery Weekend a total success. Lori, for all your help in planning and making the reservations and helping out with any of our requests. Kevin, thanks for your sense of humour and assistance in anything we needed as well. Your staff was very accommodating and a lot of fun. Our waitress from Breakfast both mornings was excellent – she even remembered what juice the girls had from the day before and added it before we asked. Amazing staff!

We thoroughly enjoyed ourselves, but I am sure you could both see that.

Regards,

Charmain Fulton
May 2009 

On behalf of the CFUW, I would like to thank you and the staff of the Casablanca Winery Inn for making our dinner and meeting so enjoyable. The Vintages room is lovely and dinner was excellent. Our hostesses and servers were very efficient and friendly.

Thank you for your helpfulness in organizing the evening.

Yours truly,

Jan Lawrence
University Women’s Club
April 2009 


Good morning Lori,

I can’t thank you enough for making Tony’s retirement celebration such a wonderful evening. Everyone thoroughly enjoyed the evening, and we received many compliments, from the set up of the room to the fabulous dinner.

Again, thank you so much for your assistance and attention to detail in making this such a memorable evening for all!

Mary Price
Royal Bank of Canada
February 2009 


Dear Carissa,

The event on January 25th was very successful and we are very pleased that we have chosen Casablanca Winery Inn for our annual meeting. The place met and exceeded our expectation and all guests and members had a very pleasant evening as well.

With regards,

Richard Jakubowski
January 2009 

Lori,

I want to Thank You and the staff at the Casablanca Winery Inn for your assistance in helping us to have an excellent conference on October 24th. In particular, I would like to mention Linda, from the catering staff, and the woman who was on reception desk that morning. Both were extremely helpful and responded instantly to our requests. The meals were excellent and the room setups were exactly as requested. Thank you again. We will definitely keep the Casablanca Winery Inn in mind for future events.

Barbara French
Burlington Art Centre for Canadian Association of Gift Professionals
October 2008


Hello,

 

Thank you for everything - it was enjoyed by all. Please pass on to the serving and kitchen staff, the meal was fantastic as well as settings and service.

Thanks again!

Florence Ermanson
Royal Bank of Canada
April 2008 


Hi Lori,

Thank you very much for your assistance in planning our function last evening. Everything was perfect!

Thanks again,

Danielle Dube
Niagara Health System
December 2007 


Hi Lori,

I just want to thank you for providing the dinner for us on Monday night. I’ve had many attendees come up to me to say how wonderful it was. Thank you again and all the best for the Holiday season and New Year.

Karen Skarja
E.D. Smith & Sons, Limited
December 2007 


Hello Lori,

I just wanted to let you know that our meeting was a great success and that the food served for lunch was excellent. I will make sure to book all future meetings at your Inn.

Thanks again,

Syd Wilkinson
Branch Manager
Charles Jones Industrial Ltd.
November 2007 


Dear April,

Thank you so much for all your support in helping us make our Ontario South West Coaches’ Camp a success. Your attention to detail and the flexibility you demonstrate is first class! It has been a pleasure working with you.

Sincerely,

Jeanette Whidden
Initiatives & Implementation Coordinator
Royal Bank of Canada 

 
Carissa,

Just a quick note of thanks to everyone there at the Casablanca Winery Inn. Your staff provided excellent service and everyone that attended was very impressed. The attendees all raved about the location and the food, so we will definitely be coming back in the future.

Thanks again,

Craig Paradisi
Hunter Douglas
September 2007

 


Lori,

 

Just a quite note to say thanks to you and the staff at Casablanca for hosting this event.  We had a total of 54 in attendance. As part of our internal practice, we ask the attendees to fill out an evaluation form at the end of each meeting. For your information, based on 54 responses, Casablanca received an average score of 3.72 out of 4.0 for your meeting facility and 3.43 out of 4.0 for the Meal and Refreshments.

Thanks again for a job well done.

Regards,
Richard Masters
SMAO, Mid-Western Ontario
November 2006

 

 

Hi Lori,

Although it was raining and we really couldn’t enjoy the beautiful view, the evening was enjoyed by all! The food was impeccable! Service was great… Our CEO complimented how organized the staff was and how smooth the service went.

Please do give our true compliments to the Chef! I know you will be seeing me back at the Winery Inn to enjoy my own dining experience.

Regards,

Dianne Heidman
FlowerBuyer.com
August 2006

 


Dear Lori & Staff,

 

Just a note to thank you for the wonderful time we enjoyed at our daughter’s wedding last Saturday. You were most helpful and organized and all went smoothly. Thank you for allowing us to set up our stage so that we could enjoy the wedding with skits, games and singing. We are certainly appreciative of your work.  We received many compliments about the aesthetics, as well as the wonderful meal that was provided. I hope the positive exposure your facility received will result in future bookings. We wish you and the owners success at the Casablanca Winery Inn.

Yours truly,
Al and Sandra Brouwer
August 2006

 


Hi Lori,

 

The day turned out great for us. My associates from the States were impressed with the facilities and the food. Thanks for taking care of us.

Paul Van der Zalm
Heraeus Electro-Nite
August 2006

 

 

Hi Lori,

I just wanted to drop you a line to let you know how pleased we were with everything last week. I received nothing but positive feedback from everyone regarding everything form the guest rooms to the meeting room. The service was fabulous and it was wonderful to have everything go so smoothly. The service on every level was exceptional.

Thanks for making our stay at the Casablanca a great experience!

Regards,
Frankie McGraw-Nicol
Blockbuster Video
August 2006

 

 

What a wonderful evening that was for my retirement! Just as expected, the Inn and its staff came through with flying colours.

The guests are still talking about what a beautiful venue it was and how surprised they were when they walked in the front doors to see the beauty of the Casablanca Winery Inn, and that was before they even got upstairs to the Ballroom- which always looks spectacular. I’m sure a lot of them will remember it for their own upcoming events as they occur.

The meal far exceeded even my expectations, with the quality and the amount of food that was put out. It was great value.

I know I ran overtime with speeches, but it made no difference. The meal was there and was kept hot with no interruptions at all. I was trying please, just as we were with our daughter’s wedding last October.

The suite that you provided to Jill and me was absolutely gorgeous as well.

Thanks again so much for your part in this fantastic evening which was a beautiful kick-off to my Retirement.

All the best,

Wayne Watson
July 2006

 


Lori,

 

I just want to thank you and all the staff at Casablanca Winery Inn for the fabulous service, excellent food and great place to have this conference. You and your staff truly went out of their way to accommodate us in any way they could. You don’t always get that kind of professional service these days and I want you to know that Walter and I truly appreciated everything.

Thank you again Lori and it was a pleasure working with you.

Sherry Anderson
Deloitte & Touche LLP
July 2006