Testimonials
Hi April,
Thought you might like to know that our evening on Saturday night in the Vintage room for cocktails and dinner was fantastic!!!! The staff were outstanding - our waitress and bus boy were Catherine and Evan and they attended to every request plus some. The food was superb and the evening was outstanding with the two rooms for our guests. Our two children put on a dvd slide show for us and an older lady made us feel very welcome upon our arrival.
With many thanks April for you and the hotel creating a perfect night for us on such a special time in our lives! We certainly will be back for future special events.
Many thanks,
Joan and Robert Douglas
Douglas 50th Anniversary
December 24, 2011
-----------------------------------------
Dear Lori and Staff,
COH Installation and Service recently held their Christmas Party at your facility. We occupied the Lakeside Ballroom. This is just a note to let you know how thrilled we were with the facility, the food and the staff!
The facility was decorated impeccably and set a wonderfully warm and festive feeling for our event. The food was absolutely divine! The staff raved about the meal and wanted to send their utmost compliments to the Chef! Not only was the food served hot and tasty, it was presented marvelously and the portions more than satisfied all.
Kudos to your staff! They made the event such a wonderful success. They were helpful and truly catered to our every need. Please express our thanks to Peter. He made himself available for any and all questions we had and worked to ensure the event went off perfectly and remained that way the whole evening.
Lori, it was wonderful working with you again, especially on a one-on-one basis. With your assistance the event surpassed the staff's expectations. Thank you for making me appear so organized!!! We would not hesitate to use your facililty again.
Once again, please accept our sincere thank you and we all wish you and your staff a wonderful holiday season!
With sincere thanks,
Sylvia Baccala
COH Installation and Service
December 16, 2011
-----------------------------------------
Hi Lori,
Everything was great and everyone enjoyed themselves. This is an email I received from one of the executive’s wives:
"Hi Sally,
I just wanted to thank (and commend) you for organizing a terrific party for Tesc. The site was very classy, the view was wonderful, great location, and the food was great. The piano player just added that extra bit of elegance. Usually when I go to work – type parties I can never eat anything due to my allergies and even though the restaurants say “oh there is no onion and garlic”—there always is in something. First time ever I could eat everything and it was good too. The staff there was really on the ball and aware.
Again you did a great job and I really appreciate the extra effort you put in so those of us with food allergies could join in “all” the fun. Have a Merry Christmas!"
Marg (Jack’s wife)
Thank you Lori for a perfect night and please extend our thanks to your staff.
See you again,
Sally Franze
TESC Christmas Party
December 16, 2011
-----------------------------------------
Hi Lori,
The event last Thursday could not of gone any better than any of us hoped … not only was this first annual family event well attended but the venue itself was perfect. You certainly have a gem there in Grimsby, the set up for us was perfect!
I must also comment on the sheer magnificent food that all my guests raved about… both the Salmon and the Prime Rib were crowd favorites.
It wouldn’t be fair not to mention the professional service that we received from the Casablanca staff, from the main server to the support she had was impeccable! Our server cared for each of my guests with the extra attention to the more senior gentlemen… they all so enjoyed the service.
All in all it is the beginning of a new family tradition and never to veer away from your location, and for me personally I have found a new location to host some business functions moving forward!
All the best for the Holiday Season to come!
Regards,
Gerald Patt
Patt Family Christmas
December 15, 2011
-----------------------------------------
Hi Lori,
Thank you for making our office Christmas Party a night to remember. It was a fabulous dinner. The staff were very accommodating and very professional! They had made our night so special.
Again, thank you for making our Christmas celebration a great one!
We will definitely call you again for the next party.
Regards,
Elizabeth Reyes
exp Services Inc.
December 14, 2011
---------------------------------------
Hi April,
Congratulations to you and your wonderful staff for an outstanding evening last night!!!! You and your people created a marvelous atmosphere and everything went off without a hitch - the usual performance people have come to expect from the Casablanca Winery Inn and the Grimsby Author Series.
Everyone went home (people didn't want to leave!) happy and content with book in hand and tummy satisfied with wine. I couldn't have asked for anything better other than a less rainy, windy night.
Thank you April. Once again you and your folks did an outstanding job!
Ken Boichuk
Grimsby Author Series
November 22, 2011
---------------------------------------
Hello Kevin and April,
On behalf on Jen, Andi and their bridal party, I'd like to say a big "thank you" to both of you for helping to make their "High Tea" bridal shower last Sunday a huge success!
The room was wonderfully prepared for us, the teacups, tables and linens looked lovely. The servers were fantastic, in particular I'd like to note that Catherine was right on the ball, very professional, discreet when necessary, accomodating and cooperative. I hope that you're aware that she's quite an asset to your banquet staff!
With the exception of not having very many of the obviously favoured blueberry scones, everything else was plentiful, delicious and served beautifully on the tiered dishes.
Thanks SO much for helping to facilitate a wonderful day. Jen and Andi had a fabulous and memorable time! We look forward to the rehearsal dinner and of course, the wedding reception that will be here before you know it!
Yours truly,
Paula LeBlanc
Jennifer's Bridal Shower
August 28, 2011
---------------------------------------
Dear Lori,
Thanks again for everything, it was a huge success and my parents were delighted with the party.
Rob Hosking
Hosking 50th Anniversary Party
August 21, 2011
---------------------------------------
Hi April,
We want to express our thanks and appreciation for you and your staff making my birthday dinner such a beautiful event. The room was just perfect for our numbers and the set up for both the dining area and the food area was very appealing. The food was just mouth watering and many compliments were heard. The desserts – well, there are no words left to describe them. Thanks to your chef and his crew for doing an excellent job.
We also want to thank the staff that served – they were always ready to take away used dishes and bring refreshments as needed. Most of my family had not been to Casablanca before and they voiced their appreciation for the room and the food and were impressed with the building in general.
Thanks again for your part in making it a special event.
Pete and Jane Elgersma
"The Roaming Volunteers"
Jane's Birthday Party
August 1, 2011
---------------------------------------
Hi April,
Just wanted to say that the Shower was fantastic and everyone enjoyed themselves at your establishment.
Thanks a bunch.
Donna Williams
Dianne's Bridal Shower
June 26, 2011
---------------------------------------
Good morning April and Peter,
Just want to send a quick note to thank you for an amazing day. All of my guests loved the food and thought the room and location were beautiful. Staff was great and very accommodating to all of our needs. It was a huge success. Thanks again for making it such a great day. Everyone would agree with me in recommending Casablanca.
Sincerely,
Josie Fantucchio
Fantucchio Bridal Shower
June 26, 2011
---------------------------------------
Hi Kevin,
Although I did not attend the sessions held at your location, the feedback I received was all very positive. Lori and April were also very helpful throughout the process. We will definitely keep you in mind when planning our next function.
Thank you,
Tanja Foss-Pedersen
First Ontario Credit Union
June 22-23, 2011
---------------------------------------
Good Morning Kevin,
I wanted to reply and let you know that we really enjoyed our stay. Everyone at Casablanca was so nice and helpful - you have a great crew. I wish I could remember the gentleman's name that was working behind the desk. He was great and very helpful with directions - he knew everything. Well, I could go on forever with how satisfied I was with my stay but I am going to just say that you all were top class.
Thanks,
Carl E. Welch Jr.
Admiral Metals
June 23, 2011
---------------------------------------
Lori,
I just wanted you to know that we had a wonderful evening on Saturday night at the anniversary. Everything was perfect!
You did a great job helping out in all the planning and for that we thank-you. Bonnie was very helpful all night and available whenever we needed something.
Thanks so much for making my parents evening an awesome celebration.
Karen Antonides
Vermeer 50th Anniversary
June 18, 2011
---------------------------------------
Hi Lori,
The evening was a smash success, received many compliments on the facilities as well as the food and the service. Mary and I were very pleased with our choice of venue, and a great time was had by all!!
Regards,
Dick & Mary Vermeer
Vermeer 50th Anniversary
June 18, 2011
---------------------------------------
A big thank you April!! Everything was just beautiful!! We received great compliments from everyone!
Thank you for everything!!!
Val :)
I second this!! Thank you so much for everything - we can't stop talking about how wonderful the entire day was!
Gina
Erica Jaczenko's Bridal Shower
June 12, 2011
---------------------------------------
Hi Kevin,
Just wanted to say thank you for having us and to also let you know what a great job Lori did for us! She was very timely with her replies to me when we were in the booking process and very helpful with suggestions and recommendations!
Everything was perfect and I cannot say how it could have been better! We have several other functions booked over the balance of the year and I am glad that we chose the Casablanca!
Regards,
Jacqueline Sargeant
Sales Associate Supervisor - Lakeview
The Co-operators
---------------------------------------
Hi Lori,
We definitely enjoyed our time with you and have received some great feedback on how efficient and organized the entire event was, which could not have been achieved without the help of you and your staff! You certainly went 'above and beyond' to make our stay with you enjoyable, right down to accommodating for our last minute requests.
We will be providing recommendations to future committees to return to Casablanca Winery Inn for our Professional Development Days!
Thank you so much!
Jenn Kearsey
Underwriter
Farm Mutual Reinsurance Plan Inc
---------------------------------------
Hello April,
I just wanted to thank you for the terrific job that you and the staff at Casablanca provided. The shower was a huge success and enjoyed by all.
Many of our guests were not familiar with your venue and raved about how nice it was. The service could not have been better and certainly exceeded my expectations. The breakfast brunch was perfect as was the White Zinfandel wine. Everyone loved the early start too! Please pass my sincere thanks on to management and your excellent wait staff.
Kindest Regards,
Debra MacInnis
Bridal Shower
March 27, 2011
---------------------------------------
Dear Kevin,
I just wanted to let you know that our experience at Casablanca Winery Inn was amazing! The two girls that were our servers were outstanding! April was very attentive and kept communication open during the planning process. I would highly recommend your establishment and will look forward to planning our Christmas party with April.
Thanks,
Jayne Hansen
Baby Shower
March 13, 2011
---------------------------------------
Hi Lori,
I really wanted to take a moment to thank you and your team for a seamless evening. I know some of our group can be a handful and your staff was patient and professional. Table service was excellent and I have had many people get in touch to tell me what a great meal they had. I vouch for that too as I still can't believe how moist the turkey was! The soup and salad were a nice choice and enhanced the meal which was topped off just right with the tiramisu - please let your chef know!
With regards,
Susan Julian
Director, Retail & Hospitality Operations
Diamond Estates Wines & Spirits Ltd.
January 29, 2011
---------------------------------------
Hi Lori,
On behalf of the Ontario Medical Association and Hamilton Academy of Medicine, I would like to thank you and the staff at the Casablanca Winery Inn for all their assistance with our seminar yesterday.
Everything was fabulous! Our attendees thoroughly enjoyed themselves, especially the food and the venue.
We can’t thank you enough for all your hard work to ensure everything went smoothly and everyone’s needs were taken care of (including the late comer who arrived at 2pm wanted food and warmed up too).
I look forward to our next event at the Casablanca Winery Inn.
Kind regards,
Maryann Vasic
Executive Director
The Hamilton Academy of Medicine
---------------------------------------
Hello Lori & Kevin,
We just wanted to send our thanks to you and your staff for the lovely Dinner that we had at the Casablanca Winery Inn. Everything was great, everyone complimented us on the dinner and staff, the evening was great.
Thank you,
Janet Campbell
Ronald. G. Kielstra
December 11, 2009
---------------------------------------
Dear Kevin,
We could not have been happier with the arrangements and the treatment we received from the staff at the Casablanca. Everyone from your Front Desk Staff to Camille, your Banquet Manager who went the extra mile to ensure that we were accommodated.
We have now held two Christmas Dinners and Dances at the Casablanca and would be hard pressed to find a better venue.
Clare Short & Ron Radkowiec
Probus Club of Grimsby
December 2009
---------------------------------------
Good Morning ladies!
I just wanted to say how much we enjoyed our evening on Thursday. The buffet was excellent – the best we’ve had yet. The food selection was great, and the quality of the food was top notch (and the hand-carved turkey was delicious). We thought the service was excellent as well.
Thank you again for your excellent service. Merry Christmas to all of you!
Diane Hope
CLAC
December 2009
---------------------------------------
Gloria,
From the staff of King-Reed & Associates (Hamilton Branch), we wanted to thank your staff at Casablanca Winery Inn for the fantastic time we had at our Christmas Party. The food was amazing and the service could not have been better. We have no regrets choosing Casablanca Winery Inn and highly recommend the Inn to friends and family.
Seasons Greetings To All,
Barbara Landman – Office Administrator
King-Reed & Associates - Hamilton Branch
November 2009
---------------------------------------
Hi Kevin,
Everything on Saturday was great. We had a wonderful time (hope some weren't too loud), the food was fantastic, the staff here all enjoyed what they ordered. Appetizers were great and plentiful. Your staff did a fabulous job and were very accommodating. We hope to deal with you again in the future. The location is great - nice and close for everyone. Thanks again for making our Christmas party a success. Please thank Lori and Michelle for all their help.
Thanks again,
Barb
PJ Macs - November 2009
----------------------------------------
Hi Lori & April,
We had a fantastic meeting yesterday!!! Thank you for all of your help. Our Senior Leadership Team was very impressed and all commented on your beautiful hotel! I was proud to bring them there.
Please extend my thanks to both banquet assistants for me as well…they were terrific!
Sandra DelFiacco
Home Depot - November 2009
---------------------------------------
Hi April,
The evening was a success. The dinner was excellent. Thanks again for all your help. It helped to make the evening memorable for the guest of honour!
Joanne Stokes-Hudson
Greif, Inc.
June 18, 2009
---------------------------------------
Hi Lori,
I would like to pass on our thanks to you and your staff. I have heard nothing but positive things from everyone who attended and as I'm sure you can imagine, it's not easy to please over 70 people. Everyone was just thrilled with the food, the accommodations and most especially the staff. An extra thanks to Linda, who I had to ask on Friday morning if she ever went home! I must also mention that I went through the entire 7 page bill and there was not one discrepancy so needless to say I was thrilled about that too!
I heard our President mention several times how happy he was and to make sure that we put you guys on our list - the list being a short one of acceptable venues for our Summer Staff meeting. We've outgrown one and I assured Steve that the Casablanca would definitely take its place.
When I mentioned how well things went to the office manager of our "sister" company, Ontario Mutual Insurance Association, she also asked for your contact information so I will gladly pass that on as well.
Thanks again,
Shannon Simpson
Farm Mutual Reinsurance Plan Inc.
June 3-5, 2009
---------------------------------------
Dear Carissa and Kevin:
Our reunion, held last weekend at the Casablanca, was a huge success and all attendees had a wonderful time. Your staff was accommodating and pleasant, (special thanks to Camille). Vintages and the Cellar Room were perfect for our needs and the food was outstanding. I really appreciated that your Chef personally oversaw all aspects of the meals. As someone who has planned large and small events nationally for many years, I can assure you that your hotel shines in my eyes.
Please thank everyone involved for a job well done.
Sincerely,
Barbara Hayhow
Retired Hamilton Nurses Reunion
June 5-6, 2009
---------------------------------------
Hi Kevin and Lori,
I just wanted to send a note to thank you and your staff for a GREAT weekend! All of the ladies enjoyed themselves immensely and all were very impressed with your hotel. They were particularly pleased with the great service from all the staff we encountered. Lori, you were a pleasure to deal with and made our task of organizing this weekend so much easier. Kevin, you and your front desk crew were very friendly, efficient and quite fun to deal with - which the ladies particularly enjoyed. Christina and Joe were excellent servers and we enjoyed our meals more because of their attention and friendliness to all of us. Please thank them all for us.
Thank you again for making our 5th Annual Women's Mystery Weekend a huge success!
Bev Galati
May 22-24, 2009
---------------------------------------
Dear Lori & Kevin,
I would like to thank both of you for all your help in making our Mystery Weekend a total success. Lori, for all your help in planning and making the reservations and helping out with any of our requests. Kevin, thanks for your sense of humour and assistance in anything we needed as well. Your staff was very accommodating and a lot of fun. Our waitress from Breakfast both mornings was excellent – she even remembered what juice the girls had from the day before and added it before we asked. Amazing staff!
We thoroughly enjoyed ourselves, but I am sure you could both see that.
Regards,
Charmain Fulton
May 2009
---------------------------------------
On behalf of the CFUW, I would like to thank you and the staff of the Casablanca Winery Inn for making our dinner and meeting so enjoyable. The Vintages room is lovely and dinner was excellent. Our hostesses and servers were very efficient and friendly.
Thank you for your helpfulness in organizing the evening.
Yours truly,
Jan Lawrence
University Women’s Club
April 2009
---------------------------------------
Good morning Lori,
I can’t thank you enough for making Tony’s retirement celebration such a wonderful evening. Everyone thoroughly enjoyed the evening, and we received many compliments, from the set up of the room to the fabulous dinner.
Again, thank you so much for your assistance and attention to detail in making this such a memorable evening for all!
Mary Price
Royal Bank of Canada
February 2009
---------------------------------------
Dear Carissa,
The event on January 25th was very successful and we are very pleased that we have chosen Casablanca Winery Inn for our annual meeting. The place met and exceeded our expectation and all guests and members had a very pleasant evening as well.
With regards,
Richard Jakubowski
January 2009
---------------------------------------
Lori,
I want to Thank You and the staff at the Casablanca Winery Inn for your assistance in helping us to have an excellent conference on October 24th. In particular, I would like to mention Linda, from the catering staff, and the woman who was on reception desk that morning. Both were extremely helpful and responded instantly to our requests. The meals were excellent and the room setups were exactly as requested. Thank you again. We will definitely keep the Casablanca Winery Inn in mind for future events.
Barbara French
Burlington Art Centre for Canadian Association of Gift Professionals
October 2008
---------------------------------------
Hello,
Thank you for everything - it was enjoyed by all. Please pass on to the serving and kitchen staff, the meal was fantastic as well as settings and service.
Thanks again!
Florence Ermanson
Royal Bank of Canada
April 2008
---------------------------------------
Hi Lori,
Thank you very much for your assistance in planning our function last evening. Everything was perfect!
Thanks again,
Danielle Dube
Niagara Health System
December 2007
---------------------------------------
Hi Lori,
I just want to thank you for providing the dinner for us on Monday night. I’ve had many attendees come up to me to say how wonderful it was. Thank you again and all the best for the Holiday season and New Year.
Karen Skarja
E.D. Smith & Sons, Limited
December 2007
----------------------------------------
Hello Lori,
I just wanted to let you know that our meeting was a great success and that the food served for lunch was excellent. I will make sure to book all future meetings at your Inn.
Thanks again,
Syd Wilkinson
Branch Manager
Charles Jones Industrial Ltd.
November 2007
-----------------------------------------
Dear April,
Thank you so much for all your support in helping us make our Ontario South West Coaches’ Camp a success. Your attention to detail and the flexibility you demonstrate is first class! It has been a pleasure working with you.
Sincerely,
Jeanette Whidden
Initiatives & Implementation Coordinator
Royal Bank of Canada
---------------------------------------
Carissa,
Just a quick note of thanks to everyone there at the Casablanca Winery Inn. Your staff provided excellent service and everyone that attended was very impressed. The attendees all raved about the location and the food, so we will definitely be coming back in the future.
Thanks again,
Craig Paradisi
Hunter Douglas
September 2007
---------------------------------------
Lori,
Just a quite note to say thanks to you and the staff at Casablanca for hosting this event. We had a total of 54 in attendance. As part of our internal practice, we ask the attendees to fill out an evaluation form at the end of each meeting. For your information, based on 54 responses, Casablanca received an average score of 3.72 out of 4.0 for your meeting facility and 3.43 out of 4.0 for the Meal and Refreshments.
Thanks again for a job well done.
Regards,
Richard Masters
SMAO, Mid-Western Ontario
November 2006
----------------------------------------
Hi Lori,
Although it was raining and we really couldn’t enjoy the beautiful view, the evening was enjoyed by all! The food was impeccable! Service was great… Our CEO complimented how organized the staff was and how smooth the service went.
Please do give our true compliments to the Chef! I know you will be seeing me back at the Winery Inn to enjoy my own dining experience.
Regards,
Dianne Heidman
FlowerBuyer.com
August 2006
---------------------------------------
Dear Lori & Staff,
Just a note to thank you for the wonderful time we enjoyed at our daughter’s wedding last Saturday. You were most helpful and organized and all went smoothly. Thank you for allowing us to set up our stage so that we could enjoy the wedding with skits, games and singing. We are certainly appreciative of your work. We received many compliments about the aesthetics, as well as the wonderful meal that was provided. I hope the positive exposure your facility received will result in future bookings. We wish you and the owners success at the Casablanca Winery Inn.
Yours truly,
Al and Sandra Brouwer
August 2006
---------------------------------------
Hi Lori,
The day turned out great for us. My associates from the States were impressed with the facilities and the food. Thanks for taking care of us.
Paul Van der Zalm
Heraeus Electro-Nite
August 2006
---------------------------------------
Hi Lori,
I just wanted to drop you a line to let you know how pleased we were with everything last week. I received nothing but positive feedback from everyone regarding everything form the guest rooms to the meeting room. The service was fabulous and it was wonderful to have everything go so smoothly. The service on every level was exceptional.
Thanks for making our stay at the Casablanca a great experience!
Regards,
Frankie McGraw-Nicol
Blockbuster Video
August 2006
---------------------------------------
What a wonderful evening that was for my retirement! Just as expected, the Inn and its staff came through with flying colours.
The guests are still talking about what a beautiful venue it was and how surprised they were when they walked in the front doors to see the beauty of the Casablanca Winery Inn, and that was before they even got upstairs to the Ballroom- which always looks spectacular. I’m sure a lot of them will remember it for their own upcoming events as they occur.
The meal far exceeded even my expectations, with the quality and the amount of food that was put out. It was great value.
I know I ran overtime with speeches, but it made no difference. The meal was there and was kept hot with no interruptions at all. I was trying please, just as we were with our daughter’s wedding last October.
The suite that you provided to Jill and me was absolutely gorgeous as well.
Thanks again so much for your part in this fantastic evening which was a beautiful kick-off to my Retirement.
All the best,
Wayne Watson
July 2006
---------------------------------------
Lori,
I just want to thank you and all the staff at Casablanca Winery Inn for the fabulous service, excellent food and great place to have this conference. You and your staff truly went out of their way to accommodate us in any way they could. You don’t always get that kind of professional service these days and I want you to know that Walter and I truly appreciated everything.
Thank you again Lori and it was a pleasure working with you.
Sherry Anderson
Deloitte & Touche LLP
July 2006
